Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device. This includes your web browser, IP address, time zone, and some of the cookies installed on your device. We collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies: These are data files placed on your device or computer. They often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
Log files: These track actions occurring on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
How We Use Your Personal Information
We use the Order Information to fulfill orders placed through the Site. This includes processing your payment information, arranging for shipping, providing you with invoices and/or order confirmations. We also use the Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us
- Fulfill your order
We use the Device Information to screen for potential risk and fraud (specifically, your IP address). We also use this information to improve and optimize our Site, generate analytics about how our customers browse and interact with the Site, assess the success of our marketing and advertising campaigns, and for advertising purposes.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful requests for information we receive, or to protect our rights.
As mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.
SMS/MMS Mobile Message Marketing Program
We respect your privacy and will only use information you provide through the Program to transmit your mobile messages and track the success of our Program. We may use your information to fulfill orders, communicate with you about those orders, and offer you additional products or services that we believe may be of interest to you.
Our mobile message marketing program includes order notifications, abandoned cart reminders, and promotional messages. We are committed to keeping your e-mail address confidential and will not disclose your personal information to any third party without your prior consent, except as required by law.
To cancel the SMS service at any time, text "STOP" to the SMS number. If you need assistance, text "HELP" to the SMS number or contact us through the details provided below.
Abandoned Cart Messages
As part of our service, we also provide abandoned cart reminders through SMS for our customers who have added items to their cart but haven't completed their purchase. These messages serve to remind you about your incomplete order and offer you assistance if you experienced any issues during checkout. If you wish to opt-out from receiving abandoned cart reminders, you can follow the opt-out instructions included in the reminder messages.
Usage of Third-Party Tracking Tools and Pixels
We utilize a variety of third-party services including Facebook Pixel, Google Ads Pixel, Microsoft Advertising Pixel, Snap Pixel, Pinterest Tag, TikTok Pixel, and Microsoft Clarity to help us understand the usage of our services, optimize our marketing strategies, and deliver targeted advertisements. These services may collect information sent by your browser or mobile device, such as cookies or your IP address. Please refer to the respective third-party privacy policies for more information about their data collection practices and opt-out procedures.
Usage of Klaviyo for Email and SMS Marketing
We use a customer communication platform called Klaviyo. Klaviyo helps us send you relevant emails and text messages based on your shopping behavior. With Klaviyo, we collect information regarding which emails were opened, which links were clicked, and which purchases were the result of those clicks. Klaviyo also helps us keep track of your shopping cart and sends you reminders for items that you left in your cart.
We use Klaviyo's technology to measure and improve our email and text message marketing campaigns and to send more relevant emails and text messages to our customers. When you opt-in to receive our emails or text messages, we may collect certain information about you, such as your email address, phone number, device information, IP address, and purchase behavior.
General Data Protection Regulation (GDPR) Compliance If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed about what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Information.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
California Consumer Privacy Act (CCPA) Compliance If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us.
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- The specific pieces of Personal Information we collected about you (also called a data portability request).
You have the right to not be discriminated against for exercising any of your CCPA rights. We will not discriminate against you for exercising your CCPA rights.
Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including legal and ethical reporting or document retention obligations. To make a request, please contact us using the details provided in our "Contact Us" section.
Links to Other Websites
Remember, it is your responsibility to check the privacy policies of these external sites before providing any personal data to them.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at firstname.lastname@example.org or by mail using the details provided below:
Self Care Shower
1968 S. Coast Hwy #5432 Laguna Beach CA 92651States